Certifications and Awards

• ATSI 24/ Gold Certified Site

• 2003, 2004, 2005, & 2006 Award of Excellence – Awarded to participating call centers that achieve an overall average score of 80% or greater on test calls.

• 2006 Call Center Award of Distinction – The Call Center Award of Distinction was created in response to overwhelming requests by Call Centers across North America for a tool which could be used to measure the skills of their professional Call Center Agents.

• Certified Apartment Supplier – a comprehensive training program designed to educate suppliers about the special needs of multi-family housing communities.

Members of

• Blount County Chamber of Commerce – An accredited chamber of commerce servicing Blount County Tennessee.

• AAGK/NAA – The Apartment Association of Greater Knoxville (AAGK) is a professional organization promoting the apartment industry on a local, state, and national level.

• SNUG – The Startel National User’s Group is a professional association of telephone answering service professionals using equipment manufactured by Startel Corporation.

• ATSI – The Association of Telemessaging Services International is a trade association established by and for entrepreneurs in the TeleServices business. This includes telephone answering services, voice-mail services, telemarketing services, and any other business that provides enhanced communication services.

• CAM-X – The National Voice for the Canadian Call Management Industry.

• Southern Telemessaging Association – STA is a regional organization of telephone answering services working together to foster, promote and develop the telemessaging industry.

• TBFAA/NBFAA – The Tennessee Burglar and Fire Alarm Association is a statewide nonprofit organization of alarm businesses, providing a statewide basis for communication, education, and the exchange of ideas and information between its members.