Does Your Company Have Standards for Customer Response Times?

If you don't, why you should.

Share on Facebook
Tweet
With more and more retail outlets staying open 24 hours a day, there is an expectation of being able to get what you want when you want it. With stores that never close, you can shop at 3 am if you get the urge to do so. As the lines between store hours and 24 hours blurs, people’s expectations ...
Read more......

Too many calls, not enough help? Let us handle your overflow calls

Put our virtual receptionists to work for you.

Share on Facebook
Tweet
As the days get longer, we are seeing an increase in our call volumes, and we imagine the same is true for our customers. Are there times during the day that you worry that your callers are being turned away by a busy signal? Do you wonder if the spikes in calls are enough to justify the expense of ...
Read more......