Frequently Asked Questions


 
 
 

Frequently Asked Questions

Q. Are you open 24 hours?
Q. Are you open on holidays?
Q. Can I see my on call schedule on the web?
Q. Can I see my messages on the web?
Q. What is the address to check messages etc. on line?
Q. Can I set up my account so that it is automatically billed to my credit card or bank account?
Q. How soon can service be set up?
Q. Are calls recorded?
Q. Do you offer HIPAA compliant message delivery?
Q. My calls are going to some one else's number, what can I do?
Q. Our customer told me that he called my business last night and the phone was never answered. What happened?
Q. How can I be sure my phone has been successfully call forwarded to you?
Q. Can my call forwarding be dropped off by your equipment?
Q. My calls are not going through to the answering service. How can I tell what is the problem? Is it the number I am forwarding to at the service or is something wrong with my call forwarding?
Q. Why do I sometimes experience a delay in receiving an emailed message?
Q. Why am I not receiving my pages?
Q. How do I forward/un-forward my calls to the service?
 
Doctor checking Clinet's Condition - answering service in Louisville, TN
Customer Service responding to Patient's Issue - answering service in Louisville, TN
 
 
Still Have a Question? Call 888-970-9908 or to write us Click here.