This feature allows you to log into an online portal to view your messages. As always, messages are date and time stamped. Your messages are stored online for 29 days. You may print, copy, email or even copy and paste the messages. You can even save it to a file on your desktop.
The Dashboard is also a great option for service managers who may want to monitor, in real time, what calls are being handled by the agents and gauge the responsiveness of technicians.