Voicemail Services


 
 
We are standing by and ready to answer your phones!
888-970-9908 * 865-970-9908 * 423-697-0100

Let us take care of your callers when you can't.

Our virtual phone system can answer your calls, take a message, find you or transfer callers to your extension, your cell phone or your home phone.

 
Phone and Headphone - voice mail in Knoxville, TN
 
 
Virtual Phone Systems / Voicemail Services
 

Call Transfer

Your voicemail box can give callers the option of speaking with you or a member of your staff simply by pressing a button. You can give callers this information during your greeting, or the information can be given to your key customers as a “back door” way to reach you.

Custom Services are available. Just give us a call!
 

Intelligent Message Delivery Options

  • We can send you a text message as “message waiting” along with the Caller ID included in the text message.
  • We can send your voice message delivered via email as a .wav file (sound card required). Caller ID included in subject line of message.
  • We can provide you with a digital pager notification or text notification.
  • We can send your voice message to your cell phone allowing you to play the recorded message.
 

Screened Patching of Callers / Follow Me

Callers are greeted and prompted to state their name. They are then asked to “please stay on the line while I try to reach your party”. While the caller is waiting the system will call the number you left to reach you. Once the system reaches you, the caller’s name is played for you (in the caller’s own voice) and you are given the option of accepting or declining the call. If you accept, you are immediately connected to your caller. If you decline the call, or the system doesn’t reach you, your caller is prompted to leave a message. This helps you manage your time, while still being available to take only the most important phone calls.
 

Voicemail Services

Our state of the art voice mail system does it all. Standard voice mailboxes are available with advanced features such as Caller ID (at the press of a button), call transfer, screened patching of callers and intelligent message delivery.
 

Call Transfer

Your voicemail box can give callers the option of speaking with you or a member of your staff simply by pressing a button. You can give callers this information during your greeting, or the information can be given to your key customers as a “back door” way to reach you.
 

Screened Patching of Callers

  • Notification of message waiting as a text message, with Caller ID.
  • Actual message delivered via email as an .mp3 file (sound card required). Caller ID included in subject line of message.
  • Delivery to cell phone or other designated number.
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    Intelligent Message Delivery Options

    Your voicemail box can give callers the option of speaking with you or a member of your staff simply by pressing a button. You can give callers this information during your greeting, or the information can be given to your key customers as a “back door” way to reach you.